Voice Insights
Welcome to the home of Centracom blogs. Here, you’ll find all of the latest news, advice, and insights from experts in the connectivity industry. Stay up to date with everything Centracom!
Voices and views
Cloud Solutions
What "Tier 1" Means for Your Business Calls | Centracom
1 min read
A Tier 1 voice carrier connects directly to other carriers' networks instead of buying capacity second-hand from someone else. Fewer middlemen mean fewer places for things to go wrong. That usually shows up as clearer call quality, lower latency and better control over rates.
Cloud Solutions
The Future of Business Communication
1 min read
Whether your teams are in one office or spread across multiple locations,
choose the right communication platform that keeps everyone connected.
Get Accurate, Cost-Effective Connectivity with Hosted PBX & Cloudcall from Centracom.
Hosted PBX Solution
Is your cloud PBX a hacker’s back door?
1 min read
Businesses continue to underestimate the security risks embedded in modern voice networks. Too many treat voice services as simple telephone calls rather than as complex IP-based systems exposed to the same threats as the rest of their digital infrastructure.
Voice
VOIP networks are not responsible for spam calls
1 min read
VOIP (Voice over internet protocol) is often unfairly associated with spam and unsolicited calls. But that perception misses the mark. VOIP providers don’t generate these calls; they simply supply the infrastructure that carries voice traffic, enabling communication between users, much like traditional telecoms networks.
Voice
Five ‘Must Have’ Features in a Modern Call Centre Solution
3 min read
Increasingly, organisations are understanding that customer-centricity and ...
Voice
VOIP Phones: On-Premise PBX vs Hosted PBX
3 min read
Voice over IP (VoIP) is one of those terms that tend to make businesses ner...
