Frequently Asked Questions

Find more information on our deparments

Inbound
Emergency

Should Centracom Inbound call routing be down

service@centracom.co.za
+27 79 188 7781

Complaint
Escalation

Click below to view complaint escalation document

view document

Ticketing
Procedure

Click below to view ticketing procedure document

view document

CONTACT US

Let’s chat

At Centracom, we have three reasons for doing what we do: Three reasons for bringing you the lowest call rates at the highest network quality; Three reasons for offering increased productivity with fast Internet services; And three reasons why we’ve removed the complexities from your communications: Service. Service. Service.

Got any questions? Fill in the form below and one of our consultants will reach out to you.

Direct office line (available 24/7):
+27 11 695 9011

You can also access the lowest call rates on Cloudcall – one of the most advanced Hosted PBX platforms in South Africa. Speak to one of our consultants today.