Collaboration is the name if the game in today’s working world. This trend has changed the way that offices and workspaces are structured and has helped shape the technology of today. Some US companies provide meals, laundry services, medical services, napping stations and many other things for their employees to keep them happy, working efficiently and collaborating.


  • Hosted PBX with IP Extensions and Mobile Apps.
  • Virtual Servers and Data Centres.
  • Online Backup and disaster recovery.
  • BYOD, mobility and work anywhere

Old Office

  • Physical PBX with Digital and Analogue handsets, VoIP Cards, IP Gateways.
  • On site server room filled with servers for email and systems.
  • Backup not done, or done via tape or hard drive, and taken offsite daily or weekly.
  • Corporate supplied devices and fixed points at desks

In the past, offices and cubicles were closed off and cluttered.  These days the office allows for collaboration and engagement by incorporating open plan designs. Workstations are evolving to take advantage of how the employee prefers to work, for example – standing desks, desks next to couches and long tables where multiple employees can collaborate informally, whilst  also working individually.
Instead of stuffy boardrooms behind closed doors, there are now larger meeting spaces. Some even have glass walls, which promote transparency in a company. Even the colours are changing from greys and monotones to bright spaces with more personality. Another big trend is working in non-traditional spaces; from restaurants with Wi-Fi, from home and in places where multiple businesses work.

The style transformation of the office is both caused by, and a cause for, technological change. With the evolution of the computer to the laptop and further to the tablet, and of high speed wireless Internet – the office has become more compact and wireless, and even portable. With the introduction of Skype, Cloudcall and other virtual conferencing options, conferences no longer require people to be physically in the room, conferences can be conducted over the Internet. Phone calls are be conducted online using Skype, Whatsapp and Cloudcall.

As the workplace has become more open plan with more collaboration spaces, wires are becoming more of a hindrance than a help. Wireless devices and wireless connectivity are required so that people can move around while still being connected. With more data being stored and transferred over the Internet and with the age of instant gratification taking hold, higher Internet speeds are needed.

In 2013, the number of mobile devices exceeded the number of people in the world. This suggests that more and more employees have their own devices, which they could use for work instead of the company supplying work devices. This is a trend that is taking the international work environment by storm and is commonly known as BYOD (Bring Your Own Device).

Gone are the days where we print everything out and store it in files and filing cabinets. These days we store things on hard drives and servers. However, even these are becoming cumbersome and we are searching for something more portable, that we can access wherever we are. Enter the Cloud, a digital storage space that is accessed over the Internet on any number of devices. This means that company work can be accessed on personal devices, further adding fuel to the BYOD fire. The cloud has introduced a cheaper option for backing up data because we don’t need to buy multiple servers or hard drives; we can just upload what we need to backup into the cloud.

In South Africa
Load shedding in South Africa has unfortunately become an everyday occurrence, with electricity outages plunging us all into darkness for hours on end. This has brought out our fighting spirit and we are finding new alternatives to Eskom all the time. We now have UPS devices to keep us powered up until the generators kick in. We have battery-powered lights to keep us in the light and we are taking advantage of solar power and other renewable energy sources. This has changed the way we, as South Africans, conduct our business. We are using more laptops and tablets instead of desktop computers so that we don’t lose our work. We are using cloud storage over hard drive storage so we don’t lose our data in an electrical surge. We are also using wireless connections like 3G or 4G or USB powered routers so we are always connected.

How do we help?

All these changes are helping us become more innovative in our business solutions. With our Cloudcall products, your clients are able to have virtual PBX solutions, thus not relying on a landline or physical PBX, which won’t work without electricity. Physical PBX products are generally quite expensive, both economically and in terms of set up time, while virtual PBX solutions are generally cheaper and easier to install and use. Our virtual server product, Cloud Online Backup, helps your clients to securely backup their data, while InSync helps them collaborate online. These back up automatically, which will save your client’s work if the electricity suddenly goes off. Also, with the increase in electrical surges, their data will be safer on a virtual server rather than a physical server. Our multiple wireless connectivity options provide your clients with the freedom to choose which option will work best for them in an increasingly wireless world.

Working together, we can help our clients get the best out of their business by personally tailoring solutions to fit each and every one of their situations.

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