Blog

Go cloud or go bust

By now you would have encountered the phrase cloud computing in your organisation. But do you really understand how it provides your business with a more streamlined way of doing things? Any business with aspirations of remaining relevant in the digital age cannot...

Embracing the era of fibre

Having fast and reliable access to data has become a business differentiator in the digital landscape. And while much attention has been placed on mobile, connectivity at the office should never be forgotten. So is the answer continued reliance on ADSL or should...

Aggregating towards a high-speed future

Anyone who has spent any time driving recently will have noticed the number of pavements being dug up, in order for new fibre cables to be laid. The benefits of this are certainly worth the minor inconvenience caused, as it means fibre connectivity is moving away from...

Five ‘must have’ features in a modern contact centre

Increasingly, organisations are understanding that customer-centricity and a strong focus on customer care are critical differentiators in a highly competitive marketplace. Key to customer focus is the ability to communicate effectively with them and provide relevant...

The future of connectivity will be high in fibre

It is amazing to think that just a few years ago, South Africa was suffering massive bandwidth constraints coupled with extremely high costs for connectivity, particularly when one considers the speed at which the long-awaited large scale arrival of fibre has changed...

Industry Insight: Unlocking FTTH

With all of the recent developments and announcements within the South African Fibre to the Home (FTTH) space, I sat back and thought about where we are today, and where we will be in the near future with FTTH. Telkom’s copper strategy is completely exposed by...

The Office of 2015

Collaboration is the name if the game in today’s working world. This trend has changed the way that offices and workspaces are structured and has helped shape the technology of today. Some US companies provide meals, laundry services, medical services, napping...