Why Choose Us?

Below are just some of the reasons to help you in your decision.

It’s What We Do

At Centracom, we have three reasons for doing what we do: Three reasons for bringing you the lowest call rates at the highest network quality; Three reasons for offering increased productivity with fast Internet services; And three reasons why we’ve removed the complexities from  your communications: Service. Service. Service.

How We Do It

Centracom offers Tier 1 Voice services, and provides Connectivity and Cloud Solutions via multiple leading technology brands. Our aggregated, vendor-neutral approach allows us to not only choose best of breed products, but to realise economies of scale and offer our clients affordable, first-class ICT services. Centracom achieves this by building infrastructure in carrier-neutral data centres and partnering with leading providers, resulting in a robust, redundant, sophisticated and, most importantly, converged solution.

Centracom uses the best in the business, so you can focus on your business, and do what you do best.

druva
netgear
cisco
ecn
teraco
patton
yealink
photon
Metrofiber
seacom
vodacom
app assure
aruba
napafrica
portaone
veeam
quintum
telkom
vmware
vibe
HP
microsoft
mime
alcarel
vox
Iburst
neotel
samsung
telkom

Our Guarantee

At Centracom, we believe in what we do. We guarantee all of our services, except for Broadband as this is a best effort service. If you are not happy with our service, we’ll remove our hardware and solution without holding you to the remaining contract term. Fibre is a bit more tricky with the civil work, but we all know it’s solid as a rock!

Savings

This must be why they say money talks.

Our business model allows us to effectively negotiate with South Africa’s leading voice and data providers, and because they all want your business, we get you the best possible voice and data rates, meaning great savings for you. In fact, we save between 25% and 55% for you.

By knowing the ‘tricks of the trade’, we’ve gone to further great lengths to save you money; whether it be using the most efficient hardware instead of the most expensive, cancelling those unused redundant services, doing something new or more cost-effective, or by ensuring you are constantly up and working, we can help you save.

Converged Voice

Let’s be clear.

Centracom offers a truly converged Voice Solution through its VoIP infrastructure. It has the ability to integrate into existing on-site PABX’s, provide a Hosted PABX solution, and even offer next generation smartphone app based solutions. Centracom’s Voice Solution delivers a 4.2 out of 5 MOS Rated Voice quality at cost-effective Voice rates through its leading VoIP infrastructure.

MPLS Network

We prioritise your traffic your way.

Even though all data packets in the Centracom network are seen as important, some data packets are considered more equal than others; a Voice data packet is labelled as a VIP packet for example. This means it will be treated like a VIP by skipping any queues that may exist anywhere within our network. Think of it like this: your Voice call vs your Internet browsing – your Voice call has to take priority.

Client controlled suite of Cloud Solutions

Best of breed suite tailored to your needs.

Centracom’s Cloud Solution provides a comprehensive Infrastructure as a Service (IaaS) platform for delivering a range of IT services from the Cloud and is built with leading brands from around the world. Centracom’s Software-Defined Data Centre is a unified and integrated platform that provides superior automation, flexibility, and efficiency to transform the way we deliver cloud services. On top of our IaaS platform we have partnered with leading software vendors to include easy to use collaboration, backup, hosting and security services, enabling us to deliver big business applications at small business prices. Centracom’s Cloud Solution provides a comprehensive IaaS platform for delivering a range of IT services from the Cloud and is built with leading brands from around the world. Centracom’s Software- Defined Data Centre is a unified and integrated platform that provides superior automation, flexibility, and efficiency to transform the way we deliver cloud services. On top of our IaaS platform we have partnered with leading software vendors to include easy to use collaboration, backup, hosting and security services, enabling us to deliver big business applications at small business prices

Monitoring Tools

Okay so we’re control freaks, but in a good way.

Centracom prides itself on providing an excellent quality of service to its clients. In order to do so, the system actively monitors all voice and data traffic utilising:

Nagios

  • We offer complete monitoring and alerting for routers, switches and last mile links.
  • Nagios is the leader in Infrastructure Monitoring Services.

Oracle

  • We monitor all network call quality and call traces to identify problems quickly.
  • Oracle Communications Operations Monitor (OCOM) are the leaders in Quality Measurement (MOS) and Monitoring.

Nationwide Installation, Technical & Reseller Network

We make long distance relationships work.

Centracom utilises a sophisticated call centre with access to over 50 trained and qualified technicians across South Africa. We have the ability to fix over 90% of faults remotely, providing you with a much faster fault resolution.